Privacy Policy

We may collect information about you in a variety of ways:

Information You Provide Directly

• Account information: display name, username, email address, and password.
• Profile information: profile photo, cover image, bio, location, birthday, and other details you choose to add.
• Content you post: text, photos, videos, music, and other media you share.
• Communications: messages, comments, and interactions with other members.
• Payment information: when you make a purchase, payment is processed securely by our payment providers (Base44 Payments / Wix Payments, Apple In-App Purchase, or Google Play Billing). We do not store full card numbers on our servers.

Information Collected Automatically

• Device and usage data: device type, operating system, browser type, IP address, and usage statistics.
• Log data: time of access, pages viewed, and actions taken within the Service.
• Camera and microphone access: only when you actively use features like live broadcasting, video creation, or calls, and only with your permission.

We use the information we collect to:

• Provide, operate, and maintain the Service and your account.
• Display your profile and content to other members according to your privacy settings.
• Process transactions and deliver purchased services, entitlements, and subscriptions.
• Send you notifications, updates, and administrative messages.
• Personalize your experience and improve our features.
• Detect, prevent, and address technical issues, fraud, and abuse.
• Comply with legal obligations and protect our rights.

We may share your information in the following situations:

• Other members: Your profile, posts, and interactions are visible to other members according to your audience and privacy settings.
• Service providers: Third parties that help us operate the Service (hosting, payments, analytics, media processing) — they access your data only to perform services on our behalf and under confidentiality obligations.
• Legal compliance: When required by law, court order, or to protect our rights, safety, or the safety of others.
• Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to you where required.

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time through the Settings page. Some information may be retained in de-identified or aggregated form, or where required by law. Content you delete is moved to Recently Deleted for 30 days before permanent removal.

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Opt out of certain marketing communications.
• Withdraw consent for camera, microphone, and notification access at any time through your device settings.

To exercise these rights, contact us through the support channels available in the app. We will respond within the timeframe required by applicable law.

The Service is not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

We implement reasonable technical, administrative, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we work to protect your information using industry-standard practices.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this page periodically to stay informed about how we protect your information.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out through the support options available within the Heaven Social app, or contact Base44 support for platform-level assistance.